Kaiser Permanente

Quality Medical Coverage (CA only)
Contact or Talk with Kaiser Permanente
Phone: Enrollment specialist 1-800-514-0985 (TTY 711), M-F, 7am – 6pm PT
Member services: 1-800-464-4000 (TTY 711) Available 24/7 closed on holidays | Visit Website

Your Medical Benefits

Better care from a connected team

When you’re a Kaiser Permanente member, your whole care team is connected — to you, and to each other — through your electronic health record. Every visit is captured, so your doctor can use your health history to inform your care. If you need to see a specialist, they’ll have important information about your health before they even meet you in person.1 And when you fill a new prescription, your pharmacist can make sure it’s safe to take with your other medications. This enables us to deliver the right care faster — and help members avoid unnecessary visits, serious health conditions, and sleepless nights.

More simple ways to get care in the moment

    E-visit
    Fill out a short questionnaire about your symptoms online and get personalized self-care advice from a Kaiser Permanente healthcare professional.

    24/7 care and advice by phone
    Call us for advice when you need it most. We’ll help you find out what care is right for you, schedule appointments, and more.

    Email
    Message your doctor’s office anytime with non-urgent health questions.2 You’ll get a response usually within 2 business days.

    The Kaiser Permanente app
    Download the app to manage routine appointments, refill most prescriptions for mail-order delivery, see most test results, and more.3

    More than just healthcare — support for healthy living
    We’re here to help you stay healthy — not just take care of you if you get sick. Good health goes beyond the doctor’s office, and living a healthy lifestyle can help you thrive for years to come. That’s why we support our members in ways that go beyond providing great healthcare, including:4
    • Special rates on fitness classes, gym memberships, and more.
    • Wellness apps to help improve sleep, mood, relationships, and emotional health.
    • Personalized online programs to help you lose weight, quit smoking, reduce stress, and more.
Footnotes:
1 When you get care from Kaiser Permanente providers.
2 When you get care from Kaiser Permanente facilities.
3 To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
4 The services described are not covered under your health plan benefits and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.

See What's Covered

Learn more about how Kaiser Permanente can help you and your loved ones.

Kaiser Permanente Goody Bag

Scroll down to view more information or add the documents to your Goody bag and email them to yourself or others who help with benefits decisions.

BENEFITS DETAILS, INFORMATION AND DISCOUNTS
Kaiser Permanente 2026 National Enrollment Brochure view add to goody bag
Kaiser Permanente 2026 Doula Care Flyer view add to goody bag
Kaiser Permanente 2026 Target Clinics Flyer view add to goody bag
Kaiser Permanente 2026 New One Pass App Flyer view add to goody bag
Kaiser Permanente Digital Health Care App view add to goody bag
Kaiser Permanente Telehealth National Flyer view add to goody bag
2026 Kaiser Permanente Open Enrollment Brainshark Video Link view add to goody bag
2026 Kaiser Permanente HMO Disclosure Form Non-Union (English) view add to goody bag
2026 Kaiser Permanente HMO Disclosure Form Union (English) view add to goody bag
2026 Kaiser Permanente DHMO Disclosure Form-Non-Union (English) view add to goody bag
2026 Kaiser Permanente HMO Disclosure Form Non-Union (Spanish) view add to goody bag
2026 Kaiser Permanente HMO Disclosure Form Union (Spanish) view add to goody bag
2026 Kaiser Permanente DHMO Disclosure Form-Non-Union (Spanish) view add to goody bag
2026 Kaiser Permanente Deductible Plan Preventive Care Visits Overview (Eng) view add to goody bag
2026 Kaiser Permanente Deductible Plan Preventive Care Visits Overview (Sp) view add to goody bag
2026 Kaiser Permanente HMO SBC Union (Eng) view add to goody bag
2026 Kaiser Permanente HMO SBC Union (Sp) view add to goody bag
2026 Kaiser Permanente DHMO SBC Non-Union (Eng) view add to goody bag
2026 Kaiser Permanente DHMO SBC Non-Union (Sp) view add to goody bag
2026 Kaiser Permanente HMO SBC Non-Union (Eng) view add to goody bag
2026 Kaiser Permanente HMO SBC Non-Union (Sp) view add to goody bag
2026 Kaiser Permanente Medical Plans Disclosure view add to goody bag
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