Quality Medical Coverage (CA only)
Contact or Talk with Kaiser Permanente
Phone: Enrollment specialist 1-800-514-0985 (TTY 711), M-F, 7am – 6pm PT
Member services: 1-800-464-4000 (TTY 711) Available 24/7 closed on holidays | Visit Website
Member services: 1-800-464-4000 (TTY 711) Available 24/7 closed on holidays | Visit Website
Your Medical Benefits
Better care from a connected team
When you’re a Kaiser Permanente member, your whole care team is connected — to you, and to each other — through your electronic health record. Every visit is captured, so your doctor can use your health history to inform your care. If you need to see a specialist, they’ll have important information about your health before they even meet you in person.1 And when you fill a new prescription, your pharmacist can make sure it’s safe to take with your other medications. This enables us to deliver the right care faster — and help members avoid unnecessary visits, serious health conditions, and sleepless nights.More simple ways to get care in the moment
- E-visit
- Special rates on fitness classes, gym memberships, and more.
- Wellness apps to help improve sleep, mood, relationships, and emotional health.
- Personalized online programs to help you lose weight, quit smoking, reduce stress, and more.
Fill out a short questionnaire about your symptoms online and get personalized self-care advice from a Kaiser Permanente healthcare professional.
24/7 care and advice by phone
Call us for advice when you need it most. We’ll help you find out what care is right for you, schedule appointments, and more.
Message your doctor’s office anytime with non-urgent health questions.2 You’ll get a response usually within 2 business days.
The Kaiser Permanente app
Download the app to manage routine appointments, refill most prescriptions for mail-order delivery, see most test results, and more.3
More than just healthcare — support for healthy living
We’re here to help you stay healthy — not just take care of you if you get sick. Good health goes beyond the doctor’s office, and living a healthy lifestyle can help you thrive for years to come. That’s why we support our members in ways that go beyond providing great healthcare, including:4
Footnotes:
1 When you get care from Kaiser Permanente providers.
2 When you get care from Kaiser Permanente facilities.
3 To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
4 The services described are not covered under your health plan benefits and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
1 When you get care from Kaiser Permanente providers.
2 When you get care from Kaiser Permanente facilities.
3 To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
4 The services described are not covered under your health plan benefits and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice.
See What's Covered
Learn more about how Kaiser Permanente can help you and your loved ones. – English Version
Learn more about how Kaiser Permanente can help you and your loved ones. – Spanish Version
Kaiser Permanente Goody Bag
Scroll down to view more information or add the documents to your Goody bag and email them to yourself or others who help with benefits decisions.
| BENEFITS DETAILS, INFORMATION AND DISCOUNTS | ||
|---|---|---|
| Kaiser Permanente HMO SBC Non-Union | view | add to goody bag |
| Kaiser Permanente DHMO SBC Non-Union | view | add to goody bag |
| Kaiser Permanente HMO SBC Non-Union - Spanish | view | add to goody bag |
| Kaiser Permanente HMO SBC Union - Spanish | view | add to goody bag |
| Kaiser Permanente DHMO SBC Non-Union - Spanish | view | add to goody bag |
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